r7777's Privacy Policy
A clear and detailed explanation of how your personal information is collected, used, and protected.
Last Updated: January 2025 — This policy may change from time to time. The version published on the site after any update will be the one in effect.
1. Introduction and Scope
This privacy policy applies to the r7777 platform and all services under it. When you open an account on r7777, use our services, or contact us, you are considered to have accepted the terms described in this policy.
r7777 believes that protecting user privacy is a fundamental responsibility. We therefore take the utmost care at every step of collecting and managing your information. This document has been prepared in accordance with applicable laws in Bangladesh and international data protection standards.
To learn about the general terms and conditions of our services, please read the Terms and Conditions page, where the rules for account management and betting are explained in detail.
2. Information We Collect
r7777 collects only the information necessary to provide its services. The types of information collected are listed below by category:
2.1 Registration and Identity Information
- Full name and date of birth
- Mobile number and email address
- National ID number or passport number (for identity verification)
- Mailing address
2.2 Financial Information
- bKash, Nagad, Rocket, Upay, or bank account numbers (for deposit and withdrawal processing)
- Transaction history — deposits, withdrawals, and betting activity
- Bonus receipt and wagering records
2.3 Technical and Usage Information
- IP address and device identifier information
- Browser and operating system type
- Time spent on the site, pages visited, and click data
- Login time, date, and session data
- Information collected through cookies and similar tracking technologies
2.4 Communication Information
- Records of conversations with us via live chat and email
- Complaint and feedback details
3. Purpose of Data Collection
r7777 uses your information for specific and lawful purposes. The table below clearly states each type of information and the purpose for which it is used:
| Type of Information | Purpose of Use |
|---|---|
| Identity and contact information | Account creation and identity verification, service delivery, customer support |
| Financial information | Processing deposits and withdrawals, fraud prevention |
| Technical data | Ensuring platform security, improving service quality |
| Usage data | Providing a personalised experience, responsible gaming monitoring |
| Communication records | Resolving complaints, evaluating service quality |
Your information will not be used for any purpose beyond those listed above without your consent.
4. Data Storage and Security
r7777 applies both technical and administrative security measures to protect your information.
4.1 Technical Security
- Data transfers are secured through SSL encryption.
- Sensitive information stored in the database is kept in an encrypted state.
- Two-factor authentication (OTP verification) keeps user accounts secure.
- Regular security audits and vulnerability assessments are conducted.
- Automated monitoring systems remain active to detect unauthorised access.
4.2 Administrative Security
- Only authorised staff have access to user information.
- All staff are bound by confidentiality agreements and trained in data protection.
- Every instance of data access is recorded in logs and reviewed regularly.
4.3 Data Retention Period
Your information is retained for as long as your account is active and, thereafter, for as long as required by legal obligations. Financial transaction records are kept for the period specified under applicable financial regulations in Bangladesh.
5. Sharing Information with Third Parties
r7777 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following specific circumstances:
- Payment processors: Necessary information is shared with the relevant service providers to process transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
- Technology service providers: Hosting, analytics, and security service providers used to operate the platform have limited access to information under contractual terms.
- Legal authorities: Information is provided when required by Bangladeshi law or a judicial order.
- KYC verification services: Only the relevant information is shared with third-party verification services to confirm identity.
All third parties listed above are bound by data confidentiality agreements with r7777 and may not use the information they receive for their own commercial purposes.
6. Cookie Policy
r7777 uses cookies and similar technologies to operate the website correctly and to improve the user experience.
6.1 Types of Cookies
- Essential cookies: These cookies are necessary to maintain login sessions and ensure security. Disabling them will affect the core functionality of the site.
- Functional cookies: These help remember your preferences, such as language and display settings.
- Analytics cookies: These are used to understand how effectively the pages of the site are being used. This information is analysed in aggregate and does not identify any individual.
6.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies will make it impossible to use several core services, including logging into your account.
7. User Rights
r7777 recognises and respects the following rights you have over your information:
7.1 Right of Access and Correction
You may request to view the information r7777 holds about you at any time. You also have the right to request correction of any inaccurate information. To do so, contact our support team via live chat or email.
7.2 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may be required to be retained for a specified period due to legal obligations.
7.3 Right to Object to Processing
You have the right to object to the processing of your information for marketing communications or analytics purposes. r7777 will take the necessary steps in accordance with your specific request.
7.4 Right to Data Portability
You may request a copy of your personal information in a structured, machine-readable format.
8. Protection of Minors
r7777 strictly does not accept account registrations from anyone under the age of 21, and does not knowingly collect their information. A national ID or other government-issued identity document is verified during the registration process to confirm age.
If, for any reason, information belonging to someone under the age of 21 is found in our system, that account will be closed immediately and all associated information will be deleted.
To learn more about r7777's commitment to responsible gaming practices and the protection of minors, visit the Responsible Gaming page.
9. International Data Transfers
r7777's servers and technology infrastructure may be located in various countries. Your information may therefore be processed or stored outside Bangladesh.
For such international transfers, r7777 ensures that:
- The receiving party applies adequate data protection measures.
- The receiving party is contractually bound to r7777 and legally obligated to ensure the protection of the information.
- As little data as possible is transferred and only when there is a necessary reason to do so.
10. Third-Party Links and Services
The r7777 platform may contain links to third-party services such as game providers and payment services. These third parties have their own privacy policies, for which r7777 is not responsible.
When you use a third-party service, that service's own privacy policy will apply. We recommend that you read the privacy policy of each service separately.
11. Response to Security Breaches
If a data security breach occurs for any reason, r7777 will immediately take the following steps:
- Prompt technical action to limit potential damage.
- Conducting an investigation to determine the nature and scope of the breach.
- Notifying users whose information may have been affected as quickly as possible.
- Notifying the relevant authorities in accordance with applicable law.
- Strengthening security measures to prevent similar incidents in the future.
r7777 treats information security on its platform as a top priority. We would be grateful if you inform us of any potential security vulnerabilities.
12. Policy Changes
r7777 reserves the right to amend or update this privacy policy as needed. For any significant changes, we will notify you in the following ways:
- Publishing a notice on the site's main page.
- Sending a message to your registered email or mobile number.
- Informing you of the change at the time of login.
If you continue to use the site after a change, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.
To learn more about r7777, get a detailed description of our services, and understand our commitments, visit the About Us page.
13. Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact r7777's customer support team. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.
Contact Methods
- Live Chat: Live chat support is available directly from any page on the site.
- Email: [email protected]
To exercise your rights regarding your information or to file a data protection complaint, contact us through the above channels. For general questions, you can visit the FAQ page, where answers to common service-related queries are provided.